SE DVD Problems – and Fixes!
Casey wrote in: “I also have been having problems with the Extended DVD edition. I have a Dell Inspiron 8100, and found out about the problem from the site.
“I have been pestering both Dell and LG customer support. I thought I would pass along their response, so that other can see that at least the problem has been acknowledged (although it only took me about 5 e-mails to make them do so) and a solution should be forthcoming.”
LG customer service wrote:
“Lord of the Rings Extended Edition “Our engineers are aware of the error and are currently working on a solution. I expect a firmware upgrade will be available soon at LgService.com“
This is what I got from Dell:
“Dear Casey, Thanks for writing in. It’s always a pleasure to assist you.
Casey, I understand exactly how you feel. Though this is a known issue, a fix is not ready yet and will be out in a few weeks. Please subscribe to FileWatch to be notified when the update is released.
Again, my apologies for the frustration this is causing you.”Posted in Old Spy Reports on November 19, 2002 by Tehanu