Saturday, November 01, 2003
Trilogy Tuesday: Vancouver - maegwen @ 18:45 PST
I'm writing in response to something you recently posted at onering.net. I'll post it below:


Cat writes: (10/31 6:38 pm) I was able to get myself a ticket for the Famous Players Capitol 6 Theatre in downtown Vancouver, yesterday at 8:30, long before they were supposedly going on sale. None of the other British Columbia theatres appeared to go on sale early, and when a friend of mine went to try and buy tickets for the same theatre just after midnight, they were no longer available. Not sure if they're sold out or just done selling through the Internet? Interesting to note that the SilverCity showings in both Coquitlam and Richmond are only offering $50.00 tickets, whereas the Capitol 6 had a choice of 'VIP' ($50.00) and 'General Admission' (only $8.50 for all three films).


Capitol 6 is definitely a Famous Players theatre. But they do not have the capability to sell advance tickets (or so I was told after calling their business number). The website erroneously put them on sale early (Thursday afternoon around 3:30pm Pacific Standard Time), which was a problem because Capitol 6 has no way of knowing how many tickets were bought. I presume they are unable to print advance tickets and give them out before the date of the respective film, since the purchase ticket order I received after buying tickets online for Capitol 6 says "Tickets will be available on the date of the performance". I bought tickets online for Silvercity Riverport in Richmond the next day (after being assured I would be refunded for my Capitol 6 tickets, which is another story entirely), and it says "Tickets will be available for pickup immediately following the online purchase up to the date of the performance." So, for whatever reason, Capitol 6 in Vancouver lacks the resources/machinery/computers or whatever to sell and give out advance tickets.

A further error (mentioned above by "Cat") is that you could buy what were listed as "General Admission" tickets on famousplayers.ca for only $8.50 (for the LOTR marathon), which is clearly an error on the part of the webmaster of famousplayer.ca.

Once these errors were realized, famousplayers.ca took down the online tickets for Capitol 6, and put up the notice:

"Tickets for The Lord of the Rings: The Trilogy at the Capitol 6 theatre in Vancouver will be on sale at the theatre on Tuesday, December 16th, 2003." You can see this for yourself at the link:

http://www.famousplayers.com/movies/movie_information.asp?movie=A1885BC1-76B9-42C5-8518-A07C32C60C8D

It's in bold red font near the bottom of the page. (Select a language to view the message)

The reason I wrote in, was to express my concern for those (such as "Cat" whom I quoted above) may need to ensure that they will actually get their tickets. Since these tickets were not supposed to go on sale on the website in the first place, I don't know what Capitol 6 (or famousplayers.ca / movietickets.com) will be doing about the tickets they erroneously sold early. Will they be refunded? Will they still be redeemed the day of the event? I'm not sure.

Hope that clears things up a bit!
Lee